Return and Refund Policy

We want your order to meet all of your expectations. We hope you enjoy your purchase, but if not, we will gladly process a new one for you or provide a refund. If we sent you the wrong item that was not listed on your order or if your item arrived damaged, we will gladly accept returns or exchanges at no additional cost. You can send your item back or exchange it within 30 days of receiving it.  
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.  
To complete your return, we require a receipt or proof of purchase.  
Please do not send your purchase back to the manufacturer; you should contact us at info@hallbristol.com.

Refunds  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.  
If approved, your refund will be processed, and a refund will automatically be applied to your credit card or original method of payment within 7-14 days.

Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again.  
Then contact your credit card company; it may take some time before your refund is officially posted.  
Next, contact your bank. Processing your refund may take some time, so be patient.  
If you've done all of this and still have not received your refund, please contact us at info@hallbristol.com.

Exchanges  
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hallbristol.com.

For any question(s) or suggestion(s), please feel free to contact us.